Samuel Smith

About Samuel Smith

Sam (one of the co-leaders of EventCamp Twin Cities) has been working with technology professionally for 13 years and international meetings and events for 3 years in Europe. He worked at Ford Motor Company, 3M, GT Urological and Shockfish SA (creator of Spotme).

Session Recap: Can Hybrid Events Be Interactive And Social? (from ECTC10)

By Samuel Smith

Michael Westcott, vice-president of marketing at INXPO, said a forum like ECTC10 is not like watching television. “We’re already getting feedback that this experiment is working, and hybrid events can be very interactive and provide a lot more value,” he said.

AVGirl’s Gadget Lab (from ECTC10)

By Samuel Smith

Midori Connolly, CEO and Chief AVGirl for Pulse Staging and Events, encouraged participants to “evaluate technologies on more than bells and whistles,” giving them a sense of empowerment and comfort with new technology. While many participants are tech savvy, not everyone feels comfortable in this milieu, she said.

Keeping the Conversation Going After Your Event (from ECTC10)

By Samuel Smith

Erica St. Angel, vice-president of marketing for Sonic Foundry, plans the UNLEASH Media Site User Conference each year. Her company is trending up on every metric, including increased attendance, social media use, increased revenues, customer satisfaction, and deeper customer relationships. But despite this success, St. Angel said, “A huge bucket of stuff is missing, and that’s what we do after the event is over.”

The 2015 Experience (from ECTC10)

By Samuel Smith

Asking how many people could have predicted the shape of the current industry five years ago, David Adler, founder and CEO of BizBash, said ECTC10 is about taking risks. Events like Blog World Expo and Burning Man are not traditional gatherings, and “we need to think about that and how we attract our audiences.”

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Adler outlined some initial ideas, including:

  • Return on relationship: “Meeting one person here can change your life.” Event people are essentially programmers of human interaction.
  • Sector curators: The Groupon effect “will drive attendance more than all the marketing you can do.” Knowing which events people—especially influencers—attend is important.
  • Crowd control: Given social media’s success in getting people to events, organizers may have no control over the number of attendees. Letting go of control is an emerging theme and the planning process must address crowd control.
  • Spectacle opportunities: Events like Lollapalooza fill more hotel rooms than some traditional conferences. “You see brands like Levi’s® using Laundromats as a marketing tool at an event.” The economic indicators and drivers of spectacles and civic events are significant.
  • Exclusive gatherings: Event planners must ensure the right people attend events. The issue is how to make events more exclusive, “not from a snobby point of view, but by making sure the right people are coming.”
  • Speaking formats: Speakers must talk in sound bites to connect with people tweeting at a conference—this will transform how people do presentations.
  • Social anxiety: Reliance on computers has led to people having less practice at meeting people. It may be necessary to go back to more human elements and traditional icebreakers.
  • Drayage rethought: Convention centers should explore ways to reduce this expense and reinvent trade shows. Broadway staging techniques or airport baggage techniques are possible solutions.
  • Game layer: The game layer is being incorporated into the social media fabric to encourage people to use these platforms. Foursquare, scavenger hunts, and frequent flyer miles are all types of games. “You’ll see this game layer at everything we do—the train has already left the station on this one.”
  • Green thinking: The industry is reaching a tipping point—“companies and suppliers have to get on board; it is absolutely a trend and important.”
  • Edu-Cor: Decor can be more than decoration—for example, a symbolic centerpiece can provoke conversation. Such considerations change the budgeting process because “you’re more likely to spend money on that than flowers.”
  • Platform consensus: While many technologies are out there, people do not want to constantly learn new things. “What we’re doing here today—the process is almost more important than the technology.”
  • Stunted egos: “You get instant feedback as an event planner. You lose power and have to admit you’re wrong.”
  • Event planner as mayor: “I think when you do an event, you have to think in terms of the model that you are the mayor of your event.” This changes the concept.

Adler asked participants for their wish-list ideas. Ideas included:

  • Increased audience contribution and participation-rich events
  • More events that take risks and try new things like ECTC10
  • Successful events that make every attendee want to bring their boss or co-worker the following year
  • Diabetic-friendly food at events and catering to people with food allergies
  • Nutritious and substantial food; regular morning and afternoon snacks
  • Fast media, audience engagement, and attention to slow food
  • Seamless involvement from the virtual presence
  • More work with audience feedback
  • Better guidelines on using social media at events because it is difficult in real time, especially for regulatory bodies
  • Discussions about engagement and technology by C-level executives that occur well before the event
  • Larger audiences through virtual events
  • Instantaneous virtual presence

What’s on your future of events wish list?

Posted with the permission of Samuel Smith / Ray Hansen from EventCamp Twin Cities | Originally posted @ http://www.eventcamptwincities.com.
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News capsules, summary reports, and news tweets during EventCamp Twin Cities produced by The Conference Publishers, leading specialists in content design and capture for meetings.

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43 Social Media Tips, Tricks, Big Ideas & Real World Examples for Meetings & Events

By Samuel Smith

When it comes to Social Media – all of us are learning. Some of us faster than others. You should be able to benefit from the successes, failures and experiments of other event professionals.

Think of this list as a “social media launching pad” to get your event’s social media program off the ground in a hurry. If you use all of the resources here – then you will find yourself inside a collaborative community of event professionals that are leading the events industry into the world of social media.

Stars, Champions, Trolls and Your Event Community

By Samuel Smith

Taming Wild ThingsWe know much more about setting up and managing an event community than we did a year ago.

The report “Best Practices in Online Community Management” produced by Pathable reads like a secret decoder ring for first time event community managers.


How to Make Your Event’s Social Network Easy to Join

By Samuel Smith

For some attendees, the registration process for your event social network is the equivalent of climbing a steep rock face. It appears impossible.

You ask them to go to some website that they have never heard of – register for a username and password, enter some personal information, wait for an email verification, click a link to validate the email address, fill out a profile, upload a picture (after they find a descent one), etc.

For some people this is a hassle that they don’t want. And while YOU argue that the benefits of joining are worth it – they argue that it is too hard, has too many steps and takes too much time.

Lessons in Engaging Attendees from Event Camp NYC 2010

By Samuel Smith

On Saturday, the self-organized twitter group #eventprofs organized its first conference. The event was called Event Camp and was centered around Social Media in Events. This was supposed to be an unconference – but was really more of a tribal meeting in my mind. [See Mike McCurry's post for more] You see, this group recognizes each other’s unique talents and uses those as an opportunity to learn from each other and work together.

26 Tips for Designing Great Webcasts & Webinars

By Samuel Smith

It seems like webcasts at conferences are popping up all over the place.  I believe that webcasts are going to become an important virtual component of face 2 face meetings in the future.

Why? Webcasts open a “window” to your event and allow people who could not attend your event to join the experience. In some webcasts, the experience is only listening and watching event content.  In others, participants can join a backchannel and discuss the content together.  In all cases, they allow you to share the experience – with potential new members (if you are an association) or with members that have never attended your “World” education conference.

Why User-Generated Content is Good for Meetings & Events

By Samuel Smith

Imagine that you are a Prince fan. Not just any fan, but a big fan. Now, imagine that Prince is coming to your town for a once-in-a-lifetime concert. Of course, you really, really, really want to go but tickets sell out in 8 minutes. You didn’t get any.

Now, you are riding the bummer train to sadness city.

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